Refund policy

With the exception of our First Taste Promise, applicable to most first-time purchases (please see here for details), because our products are perishable, we do not accept returns except in cases where an order mistake has occurred or an item arrives damaged.

If you receive an incorrect or damaged item, please contact us at info@forherbyarisa.com within 7 days of delivery, so we can review and resolve the issue.

For all other questions or concerns regarding your order, we encourage you to reach out to us at the same email address. We are happy to assist with any inquiries about your specific items.